Endorsements of Our Certification Programs:
Robin was very knowledgeable and is a very effective teacher. I normally don’t enjoy many hours of online training, but this course was excellent, can’t wait for more. Robert Murphy 01/2024
The County mediation training is excellent. Robin is a Super Star. I.J. Wesley Ogburia 01/2024
This course is incredible. Elliot Zimmerman BCS PA 02/29/24
Ms. Robin Caral Shaw is an amazing trainer. Ms. Robin Caral shows passion and dedication beyond words! Victor B 02 /2023
Thank you, Robin, for making the process so clear and understandable. Your charisma makes me want to learn more and be the best version of myself. Thanks again! Jennie D. 02/2023
Great course. Very informative and very well presented. Held our interest. John Randolph 09/2023
I enjoyed the 5-day mediation training with Robin Shaw, Esq. She was energetic and enthusiastic during the entire day. She used personal experiences to incorporate real world scenarios and did a great job explaining the material. She was positive with advice and supportive of our learning process. Sally Slaybaugh 09/2023
Very thorough and extensive training program which fully prepares individuals for certification. Nelson Edward Timken 09/2023
Fantastic course! Thank you so much for your delightful presence, informative teaching, and helpful insights in the Circuit Civil Mediation Training Course! Andrew Herbert Wellisch 09/2023
Great Mediation Training – Excellent! Cullin Avram O’Brien 10/2023
The training was eye-opening and enjoyable. Thank you, Robin! Theodore Swett 10/2023
I thoroughly enjoyed the seminar. I find Ms. Shaw clear, concise and helpful in helping the participants understand the topics discussed. Lloyd Sokolow 11/2023
Miami Dade County’s Consumer Protection Division, Mediation Center, has been utilizing this training for a long time to certify our Mediators. Everyone who has attended has always returned with impressive things to say about the training, confidence in facilitating mediations, and new skills to help the consumers who come to us in need. Alexander Rosario 11/2023
Robin brought real world experiences into the training. Rodriquis Stewart 02/2022
Robin is a great teacher. The course kept my interest throughout. Michael Cooper 02/2022
I enjoyed the Circuit Civil Mediation Training program. Your dedication to the mediation profession is obvious from your teaching. It was a pleasure getting to know you. Shaun Malvin 03/2022
Ms. Shaw’s program was informative and professional. The program provided valuable insight and experience. Sean Powers 03/2022
This training taught me new skills. Great content and wonderful presentation of material! Real world examples provided by an experienced teacher make for a memorable presentation. This training teaches you how to handle and resolve problems in a distinguished and neutral way. Thomas Long Jr 03/2022
Excellent instructor and excellent content. I feel very prepared to start mediating in County Court. I loved the real-life stories!!! Ana Pando 04/2022
Robin exhibits extreme knowledge in the field and makes the required 5 days of training fun and enlightening. Christina Schwing 05/2022
Great lineup of professional mediators in addition to the instructor. I enjoyed it so much I signed up for County mediation training! Lori Rees 05/2022
Thank you, Robin! I liked the method of instruction following a clear path with notes. Lia Dominique Andress 06/2022
The training was an unforgettable experience. Our coach Robin Caral Shaw has invaluable knowledge which helped us understand each part of the mediation process in a patient and friendly manner. Classroom environment was professional and being through Zoom it felt as we were in a physical live session. Luis Bello 06/2022
This training was amazing! Robin is an amazing instructor. It is evident that she absolutely loves her job and loves helping others understand the art of mediation! Ebony Clark 06/2022
Robin is simply the best there is! Michael Citron 07/2022
The course was beautifully taught, comprehensive, and thoroughly enjoyable. Neal Ganon 07/2022
What I liked best was the teaching/training style of the trainer. Robin was clear and concise. Edwina Munson 09/2022
Excellent training sessions and would recommend in future. Donald Wich Jr 11/2022
It was a pleasure to have participated in this program and learned so much. Jeanne Assinthe 12/2022
Endorsements of Our Lunch ‘n’ Learn Programs:
Your Lunch ‘n’ Learn series provides a great source of focus on various different types of mediation environments and the unique situations that can be encountered. Donald E. Wyatt 06/2024
As always, Robin was excellent! Richard Phillips 03/2024
Enjoyed the interaction, the real-life examples, reminders of what we tend to forget as mediators. Linda S. Camp 03/2024
I liked the mediator-led examples of how to ask questions to get the parties thinking about settlement and keep the process moving. Joseph A. Carballo 02/2024
Terrific program. Robin is an excellent trainer/instructor. She has the ability to take lifeless and sometimes arcane rules, statutes, and MEAC opinions and add the dynamic of real-world drama, cloaked in actual scenarios that mediators face on a daily basis, delivered in an interesting fashion to allow the lesson to resonate with the attendees. It was never dull. Her live/Zoom audience comprised a wide array of extensive legal, business, and academic practice areas and professional backgrounds, topped off with lots of life experience, keeping the dialogue engaged and interactive. Stuart F. Suskin 06/2024
Great content. Practical advice from seasoned professionals. Camilo Arango 07/2024
Informative and convenient. Marin Smillov 07/2024